FREQUENTLY ASKED QUESTIONS
Everything you need to know before booking.
⚾ General Facility
Do I need to book in advance?
Yes. All cages and pitching machine lanes must be reserved online to guarantee availability. Walk-ins are welcome if space is open.
What ages do you allow?
We welcome players of all ages and skill levels. Younger players must be supervised by a parent or coach.
Do I need to bring my own equipment?
Yes. Please bring your own bat, helmet, and gloves. Baseballs are provided for pitching machine lanes.
🏟 Cage & Booking
What’s the difference between cage types?
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Pitching Machine Lanes: Game-speed reps with adjustable pitch types
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Short Cages: Tee work, soft toss, lessons, fundamentals
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High School Distance Cages: Full-length live pitching and advanced training
How long are booking sessions?
Sessions are booked in hourly increments unless otherwise noted.
Can I extend my time if no one is booked after me?
Yes, extensions are allowed if availability permits.
⚙️ Pitching Machine
Are the pitching machines included with my rental?
Pitching machines are included based on the lane type or membership plan selected.
Can the machines throw different pitches?
Yes. Machines can be adjusted for speed and pitch type, depending on the machine.
Is there staff available to help with the machines?
Yes. Staff will assist with setup and safety instructions as needed.
👥 Team Rentals & Groups
Do you offer team rentals?
Yes. Team rentals allow exclusive use of cages for practices, workouts, or training sessions.
How many players can attend a team rental?
Team rentals are designed for full rosters. Capacity depends on the rental package selected.
Can teams rotate between cages?
Yes. Teams may rotate between available cages during their rental time.
💳 Memberships & Payments
Do you offer memberships?
Yes. We offer monthly membership plans that include discounted rates and added benefits.
Can memberships be shared?
No. Memberships are non-transferable and intended for individual use unless stated otherwise.
What forms of payment do you accept?
We accept all major credit and debit cards through our online booking system.
🧑🏫 Lessons & Coaching
Do you offer private lessons?
Yes. Private lessons are available by appointment with approved instructors.
Can I bring my own coach?
Yes. Outside coaches are welcome with prior approval.
📅 Policies & Safety
What is your cancellation policy?
Cancellations must be made at least 24 hours in advance to avoid charges.
Are there safety rules?
Yes. Helmets are required when hitting, and all facility safety guidelines must be followed.
🚀 Still Have Questions?
If you don’t see your question listed, reach out—we’re happy to help.